Privacy Policy
Sesame Trend Hub, with its office address of 14 Trafford Crescent Heathwood, Brisbane (hereinafter as “Sesametrendhub” or “we” or “us” or “our”), is committed to protecting your privacy.
We, SesameTrendHub know you care how information about you is used and shared. We respect your privacy and take your online safety seriously.
In order to provide you with the products and services, we collect and process your essential personal data at minimum scale from the SesameTrendHub website, services, online stores, and applications. When you use any of our Services (as defined below) you are consenting to the practices described in the Privacy Policy. Mostly, we will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the website or through the other services and electronic communication. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.Thank you for accessing the website, mobile applications and other software of SesameTrendHub (collectively, the “Service”). We respect your privacy and want you to know about the Privacy Policy taken to protect your personal information.
This Policy includes:
I.What Personal Information About You Does SesameTrendHub Collect?
II.For What Purposes Does SesameTrendHub Use Your Personal Information?
III.How DO SesameTrendHub Collect Your Personal Information?
IV.How Are Cookies And Other Technologies Used To Collect Information?
V.Does SesameTrendHub Share Your Personal Information?
VI.How Does SesameTrendHub Secure Personal Information?
VII.What Choices Do You Have Regarding SesameTrendHub Collection Of Your Information?
VIII.How Long Do SesameTrendHub Keep Your Personal Information?
IX.Users From The European Union?
X.Are Children Allowed To Use SesameTrendHub Service?
XI.Term of Use, Policies, And Revisions
I.What Personal Information about You does SesameTrendHub Collect?
Here are the types of information we collect:
- Information You Give Us. We receive and store most information you provide in relation to SesameTrendHub. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Service.
- Automatic Information. We automatically collect and store certain types of information about your use of Service, including information about your interaction with content and services available through SesameTrendHub. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses SesameTrendHub and other content served by or on behalf of SesameTrendHub on other websites. Click here to see examples of what we collect and our Cookie Notice.
- Information from Other Sources. We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we will contribute to correcting our records and delivering your next purchase. Click here to see additional examples of the information we receive.
II.For What Purposes Does SesameTrendHub Use Your Personal Information?
- We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
- Purchase and delivery of products and services.We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
- Provide, troubleshoot, and improve SesameTrendHub.We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the SesameTrendHub Services.
- Recommendations and personalization.We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with SesameTrendHub.
- Provide voice, image and camera services.When you use voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
- Comply with legal obligations.In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from customer information regarding custom clearance at the time of return.
- Communicate with you.We use your personal information to communicate with you in relation to SesameTrendHubvia different channels (e.g., by phone, email, chat, or message).
- Advertising.We use your personal information to display personalized ads for features, products, and services that might be suitable for you.
- Fraud Prevention and Credit Risks.We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, SesameTrendHub, and others.
- Sharing and service perfection.The public contents your contributions to the Service are intended for public consumption and are therefore viewable by the public, including your photos, ratings, reviews, tips, lists, compliments, as is some of your other activity through the Service, like how you would like to know other people contributions (e.g., useful, helpful, or not helpful). The term of public consumption includes disclosure, authorization to share by LITB Official Account.
III. How DO SesameTrendHub Collect Your Personal Information?
We may collect your personal information in a direct or an indirect manner to better serve you. In most events, we direct collect information from you:
Registration and Ordering. In order to supply you with products, you provide us your personal information at the stage of an online registration, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and financial information, like your credit card number. In addition, we may ask for your country of residence and/or your organization’s country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing as well as to communicate with you about your order and our Site.
Payment. We may collect your personal information via a format provided by payment service, including but not limited to your card number, card type, card verification value, your billing address, your name, your email address and your phone number. Notwithstanding the collection, we do not retain any information provided through payment. Generally, the payment services you choose to finalize the orders maintain and reserve this information.
Delivery. Your receiving address, recipient, associated phone number and email address are used to deliver goods in an order you placed. You are required to provide us with this minimum information in order to make a prompt and accurate delivery.
Product Reviews. We inquiry you with an email address and location to submit product reviews. Your email address will be kept in private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.
IV.How Are Cookies And Other Similar Tracking Technologies Used To collect Information?
We may use cookies or other similar tracking technology (collectively “Cookies”) to collect certain information about you when you are visiting the Website. Cookies are small and simple text files that are stored on your computer or mobile device when you visit our platform. ‘Similar technologies’ falling under the generic term ‘cookies’ also include local objects (sometimes called flash cookies), web beacons, pixels, browser fingerprinting technologies or any technology that stores or accesses information on the user’s device. To enable us to provide service to you, it is essential for us to recognize your browser or device. For instance, if you block or otherwise reject our cookies, you will not be able to add products to your shopping cart, proceed to checkout or use any of our Services that require you to sign in. Please see details in Cookie Notice.
If you do not want to store cookies on your computer you can adjust your browser settings. You can also adjust your settings to the extent that your browser refuses all cookies or only those from third parties. You can delete cookies that have been placed. You will have to adjust the settings for each browser and computer you use.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Do Not Track. Some Internet browsers, such as Internet Explorer, Firefox, and Safari, include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Site does not currently process or respond to “DNT” signals.
V.Does SesameTrendHub Share Your Personal Information?
We sell merchandise, not information — We do not sell, rent, trade, or license your personal or financial information. We will only disclose your personal or financial information in the following specific situations:
- Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information or data disclosed to them is to guarantee the full performance of the contract concluded. For example, the delivery service requires your basic information of your name, shipping address, phone number and email address so that the vendor like DHL, USPS, UPS or any other national postal service can fulfill the duty of custom clearance and delivery. Also, to improve your experiences, we may use your information in a minimized scale to monitor the quality of the third party’s service. In course of payment, information that payment business or financial service may need is collected by affiliates of SesameTrendHub. However, neither the affiliates nor the SesameTrendHub do process this payment information collected from us.
- Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners. For another example, pseudonymization is applied in the [*] column, displaying our product pictures without disclosing your identity.
- Protection of SesameTrendHub and Others:We release account and other personal information as is required by the law toprotect ourselves, our customers or others; enforce or apply our Term of Use and other agreements; or protect the rights, property, or safety of SesameTrendHub, our users, or others. This includes exchanging information with other companies, entities, institutions, organizations or government authorities for fraud protection and credit risk reduction. Also, SesameTrendHub and our processor reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may update the personal information and purposes for sharing other reasons we may describe to you from time to time, as permitted by law.
VI.How Does SesameTrendHub Secure Personal Information?
This Service uses technical and organizational measures to safeguard the integrity and confidentiality of your personal information.
- We work to protect the security of your personal information during transmission by using encryption protocols and software.
- We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.We retain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information.
- We set different authorization for different employees to be permitted to access or approach your personal data.
- We only establish the partnership with those providers that have adequate protection on recurring service to prevent from data breaches.
- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your SesameTrendHub account that is not used for other online accounts. Be sure to sign off when finished using a shared computer. You can sign out of your SesameTrendHub account by selecting Sign Out.
VII. What Choices Do You Have Regarding SesameTrendHub Collection Of Your Information?
You are welcomed to raise any questions about how we collect and process your personal information. You may contact our Customer Service provided below or log into “My Account” to use “Ticket” service at your option.
- As stated above, if you choose not to provide necessary information for service, we are unable to provide you with our service.
- You have right to rectify your personal information through Account Setting referring to the What Information Can Customers Access?After the updates or rectification, we usually have a copy of your previous records.
- You have the right to object when you no longer want to receive any email or communication from us by using the Account Setting functions. The object right is also applicable to apps in your portable devices so you may adjust the settings in your portable devices.
- To block the cookies on your computer, the Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Because cookies allow you to take advantage of some essential service on the Site, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping cart or proceed to checkout, or use any of our Services that require you to sign in.
- If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account here and blocking cookies on your browser.
- For the Opt-out setting unable to be changed on the platform by yourself, you may contact our Customer Service for further help. In addition, you may request SesameTrendHub to delete your account and accompanying information as well.
VIII. How Long Do We Keep Your Personal Information?
We keep your personal information to enable your continued use of our Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to safeguard your privacy right.
IX.Users From The European Union?
For European-resident Users, you may refer to this part for special regulation under GDPR (General Data Protection Regulation).
You may reserve the right pursuant to GDPR:
- Right of access by the data subject. You no matter as a visitor or a customer, are as a user, entitled to access their own information to confirm whether their personal data are being process or not. Users have the right to know about the detailed information
the purposes of the processing;the categories of personal data;the recipients or categories of recipient to whom the personal data have been disclosed to;the time frame for the personal data concerned stored;the existence of automated decision-making. - Right to rectification. Users have the right to rectify the data. If your information is incorrect or incomplete. You may choose to correct and complete the information or inform us to assist you doing so.
- Right to erasure. You are users conferred the right to request us to delete your personal information. We will use the available technology to erase your personal information, including but not limited to pseudonymization, de identification, clearing and other erasure methods. However, for the reason of exercising the right of freedom of expression and information, compliance of legal obligations, public interest in public health,archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, or for legitimate defence.
- Right to restriction of processing. Users shall be aware of that before you request for certain right, you are supposed to cooperate with us for verify your personal information and your identity. In verification process, you shall include your name, address, and/or email address when you contact us. We will take reasonable steps to verify your identity prior to responding to your requests. The verification steps will vary depending on the sensitivity of your personal information and whether you have an account with us, but we will make a response to you within the specified time set under GDPR.
- Right to data portability. You may request for your personal data provided to us on basis of consent or contract, or the automated processing to a third party under the condition of availability of the technology. Whether feasible or not, please contact our Customer Service for confirmation. You shall be assured that we will attempt to guarantee your data to be transmitted to a third party in a structed, commonly used and machined-readable format where technically feasible.
- Right to object. You may object to the direct marketing and you can view What Choices Do You Have Regarding SesameTrendHub Collection Of Your Information?
- Automated individual decision making, including profiling. When we make a automated decision making, like a profiling, we will acquire your explicit consent before our engagement. Alternatively, the right to object to the automated decision can be exercised via communication with us by the Email of Data protection officer (dataprotectionofficer@SesameTrendHub.com) or Customer Service.
- Withdrawal of consent. You may withdraw you consent to the processing of your data at any time, but you shall be realized that the withdrawal of the consent will not affect the lawfulness of processing regarding consent before the withdrawal.
Whenever we transfer personal information to countries beyond European Union in the course of sharing information, we will transfer that information in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.
Requests should be submitted by contacting us at SesameTrendHub@Gmail.com
X.Are Children Allowed To Use SesameTrendHub Service?
SesameTrendHub does not sell products for purchase by children and we do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you promised to be represented and warranted that you are either 18 years of age or are using the Site with the supervision of a parent or guardian.
If you are under the age of 13, we will not collect your personal without consent from your parents.
XI.Term of Use, Policies, and Revisions
If you choose to use Service, any dispute over privacy is subject to this Term of Use, including limitations on damages, resolution of disputes, and application of the law. If you have any concern about privacy at SesameTrendHub, please contact us with a concise description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy will change also. You had better check our websites frequently to see recent changes. Except for other rules and reuglations, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
If you have any questions regarding collecting or processing of your personal data, please contact us by e-mail at SesameTrendHub@Gmail.com.
Examples of Categories of Information collected:
The information we direct collect from you and will be used in the following situation:
- search or shop for products or services in our stores;
- add or remove an item from your cart, or place an order through or use SesameTrendHub;
- communicate with us by phone, email, or otherwise apps applicable;
- complete a questionnaire, a support ticket, or other form;
- provide and rate Reviews;
- employ In-stock Notice.
- use our Live chat for help service;
- self-motivated publish content;
In order to facilitate the engagement above, you are needed to supply us with such information as:
- identifying information such as your name, address, and phone numbers;
- payment information;
- your age;
- your location information;
- your IP address;
- people, addresses and phone numbers listed in your “Manage Address Book”
- email addresses of your friends and other people;
- content of reviews and emails to us;
- personal description and in Personal Center;
- information and documents regarding identity, including Social Security and driver’s license numbers;
- credit history information; and
(sensitive) personal information disclosure (for sold or shared under CPRA)
Card Number (only to the payment provider that you require to complete the payment process)
Automatic Information
Examples of the information collected and to be used to analyzing include:
- the internet protocol (IP) address used to connect your computer to the internet;
- login, email address, and password;
- the location of your device or computer;
- version and time zone settings;
- purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers;
- the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
- phone numbers used to call our customer service number; and
- images when you use in Writing a Review column.
We may also use other means to automated-processing your data (i.e.device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.)
Information from Other Sources
Examples of information we receive from other sources include:
- updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
- account information, purchase or redemption information, and page-view information.
Information You Can Access
Examples of information you can access through SesameTrendHub include:
- status of recent orders;
- your complete order history (including my orders);
- personally identifiable information (including name, email, password, and address book);
- payment settings (including payment card information, rewards and credits, coupons);
- email notification settings (including In-Stock Notice, Flash Sale Deals, Personalized Notification & Recommendations and newsletters);
- recommendations and the products you recently viewed that are the basis for recommendations (including Recommendations for You);
- shopping lists and My favorites;
- your content, devices, services, and related settings, and communications and personalized advertising preferences;
- content that you recently viewed;
- communications (including inquiries and tickets);
